Tychira

Privacy Policy

Effective June 1, 2026

1. Purpose and Scope

At Tychira, we respect your privacy and data protection rights and recognize the importance of protecting the personal data we collect and process. This Privacy Policy is designed to help you understand what personal data we collect about you and how we use and share it.

When we refer to "Tychira", "we", "us", or "our", we mean Tychira, Inc. and its group companies.

This Privacy Policy applies to you if you:

  • Interact with any of Tychira's websites, social media pages, or other digital properties ("website users")
  • Use Tychira's communication and messaging products, customer workspaces, mobile applications, and other services (the "Tychira Services") ("customers")
  • Are a marketing or sales prospect ("prospect")
  • Receive marketing communications from Tychira

2. Personal Data Collected by Tychira

The personal data we collect broadly falls into the following categories:

Registration, Contact, and Company Information

  • First and last names
  • Email addresses
  • Phone numbers
  • Company name
  • Your role in your company

Payment Information

  • Credit card information
  • Billing and mailing addresses
  • Other payment-related information

Device Data

  • Operating system type and version
  • Browser type
  • Screen resolution
  • IP address
  • Unique device identifiers

Service Data

  • Pages viewed and links clicked
  • How long you spent on a page
  • Navigation paths between pages
  • Date and time of access
  • How you interact with our emails

Cookies and Tracking Technologies

Some of the information we collect automatically is captured using cookies and other technologies as described in our Cookie Policy.

3. How and Why We Use Your Personal Data

We collect and process your personal data for the following purposes:

  • Providing and facilitating delivery of the Tychira Services: We process your personal data to perform our contract with you and to fulfill our obligations under applicable terms of service.
  • Communicating with you: We may send you service, technical and other administrative messages. We also process your personal data to respond to your comments and questions, and to provide customer support.
  • Improving the Services: We process your personal data to improve and optimize the Services, understand how you use them, analyze trends and develop new products, services, features and functionality.
  • Sending marketing communications: We process your personal data to send you marketing communications about our products, services and upcoming events that might interest you.
  • Artificial intelligence: We and our service providers may use artificial intelligence and machine learning technologies, including generative AI, to facilitate the processing of personal information described in this Privacy Policy.
  • Maintaining security: We process your personal data to control unauthorized use or abuse of the Services, or otherwise detect, investigate or prevent activities that may violate our policies or applicable laws.
  • Complying with legal obligations: We process your personal data when cooperating or complying with public and government authorities, courts or regulators in accordance with our legal obligations.

4. Sharing Your Personal Data

We may disclose some or all of the personal data we collect to the following third parties:

  • Tychira Group Companies: To facilitate our global operations and provide the Services.
  • Service Providers: Consultants and vendors engaged to support our provision of the Services (such as hosting, IT, customer support, email communications, payment processing, and analytics).
  • Advertising Partners: Third party advertising companies may use cookies and similar technologies to serve you targeted advertisements.
  • Professional Advisors: Lawyers, auditors and insurers in the course of professional services they render to us.
  • Compliance with Law: To comply with applicable laws, lawful requests, and legal process; to protect rights, privacy, safety or property; and to prevent fraudulent or illegal activity.
  • Business Transfers: In connection with any merger, acquisition, reorganization, sale or other disposition of all or any portion of the business or assets.

5. Retention of Your Personal Data

We retain your personal data only for as long as necessary to fulfill the purposes set out in this Privacy Policy. Content you post may remain on the Sites even if you cease using the Services.

6. Transfers of Your Personal Data

The Tychira Services are provided and hosted in the United States. If you are located outside the United States, we may transfer and process your personal data outside of the country in which you are resident. These countries may not have equivalent privacy and data protection laws. We will protect your personal data in accordance with this Privacy Policy wherever it is processed.

If you are a resident of the EEA, the UK or Switzerland, we will protect your personal data when it is transferred outside of those regions by processing it in a territory which provides an adequate level of protection, or otherwise ensuring appropriate safeguards are in place.

7. How We Store and Safeguard Personal Data

We care about protecting personal data. We put in place appropriate technical and organizational measures that are designed to secure your personal data against unauthorized access, alteration, disclosure or destruction.

8. Your Privacy Rights and Choices

Depending on your location and subject to applicable laws, you may have certain data protection rights including:

  • The right to access, correct, update or request deletion of your personal data
  • The right to object to processing of your personal data or request restriction of processing
  • The right to data portability
  • The right to opt-out of marketing communications at any time by clicking the "unsubscribe" link in our emails
  • The right to withdraw consent at any time (where processing is based on consent)
  • The right to complain to a data protection authority

To exercise any of these rights, please contact us at hello@tychira.com.

9. Children's Privacy

Tychira Services are not intended for use by anyone under the age of 16. Tychira does not knowingly collect personal data from anyone under the age of 16. If we become aware that we have collected personal data from someone under 16 without verification of parental consent, we will delete that information promptly.

10. Changes to This Policy

We may amend this Privacy Policy from time to time in response to changing legal, technical or business developments. When we update it, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will update the effective date at the top of this Privacy Policy.

11. California Residents

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

  • Right to Know: You can request information about what Personal Information we have collected and how we have used it.
  • Right to Access: You can request a copy of the Personal Information we have collected about you.
  • Right to Correction: You can request that we correct inaccurate Personal Information.
  • Right to Deletion: You can ask us to delete the Personal Information we have collected from you.
  • Right to Opt-Out: You can opt-out of the sharing of your information for targeted advertising purposes.
  • Right to Nondiscrimination: You are entitled to exercise these rights free from discrimination.

We do not sell personal information as defined by the CCPA. To exercise any of these rights, please contact us at hello@tychira.com.

12. Contact Us

If you have any questions, comments or concerns about this Privacy Policy or the way your personal data is being processed, please contact us at hello@tychira.com.